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As a dedicated a consumer electronic retailer we aim to offer the very best in Home Entertainment products coupled with outstanding service. And as part of our drive to establish the highest standard in online retailing we have accrued accreditations from key industry and governmental bodies.

SafeBuy Accredited
We are members of SafeBuy Assurance Scheme for web-based retailers. The SafeBuy scheme is endorsed by Trust UK the industry self-regulatory body set up by Which? and the Alliance for Electronic Business, supported by the UK Government.

ISIS Scheme
In addition we support the Internet Shopping is Safe scheme run by IMRG. The IMRG campaign is supported by Government & leading industry groups with the aim of establishing a set standard of rules for all online retailers. The Internet Shopping is Safe scheme is accepted by industry giants such as Microsoft, Tesco, BT & Visa among many others.

Secure Shopping
We utilise the latest in online security to ensure any sensitive information is fully protected. All orders are processed using the industry standard Secure Sockets Layout (SSL). This encrypts all orders so no one can interpret the information you are sending. We use the most secure 128-bit encryption methods to ensure a safe and easy transaction.

WorldPay
Our secure epayments solution is provided by WorldPay and utilises the latest security features including Verified by Visa and Mastercard Securecode. As one of the world leading epayments providers, WorldPay offers a wide range of expertise & security in dealing with online payments.

Government Legislation
As a registered UK business we fully comply with all relevant government legislation in this field. The list of legislation we fully support & of relevance to our customers include:

  • The Consumer Protection (Distance Selling) Regulations 2000
  • Sale of Goods Act 1979
  • The Sale & Supply of Goods to Consumer Regulations 2002

In Conclusion
While we are active members/supporters of all of the above schemes & projects we recognize that the ultimate test of our credentials is by you the customer. If our standards do not match your expectations we will not gain your approval or repeat business even with thousands of accreditation marks. And that’s why we always endeavour to provide the very best level of service to each & every one of our customers. We hope your experience at jxl.co.uk is both enjoyable & meets the high standards we have outlined.